Privacy policy
This policy covers aliensecurity.com.au, operated by Angus Lewington trading as Alien Security, ABN 32 385 519 280. It says what personal information this website collects, where that information goes, and how to ask about it. It was last reviewed on 6 September 2026.
What this page covers, and what it does not
This page is about the website. It is not the agreement for a matter. How evidence, devices and recovered data are handled inside a job is agreed in the quote for that job, in writing, before any work starts.
What the contact form collects
Your name, email address and message are required. Phone number, website address and a short description of the business are optional, and so is the subject you pick. The form also sends the page you submitted it from, and two anti-spam values: a hidden field that must stay empty, and how many milliseconds passed between the page loading and you pressing send. A submission that arrives in under three seconds is treated as a bot and dropped.
What the server records without you typing it
Your IP address, your browser user agent, the page that referred you, and the site you submitted from. This site sits behind Cloudflare, so the IP address used is the one Cloudflare reports for your connection. The IP address is also used for a rate limit: at most five accepted submissions from one address in ten minutes.
Analytics and cookies
This site loads Google Analytics 4, which sets its own cookies and records pages viewed, an approximate location from your IP address, device and browser type, and how you arrived. IP anonymisation is switched on. Three events are recorded beyond page views: a click on a phone or email link, the first time you put the cursor in the contact form, and reaching the page shown after a form is sent. None of those events carry your name, email address or message. This site sets no cookie of its own, and loads no fonts, stylesheets or other scripts from a third party.
Where an enquiry goes
The form is delivered as an email through Twilio, a transactional email provider, to a single monitored mailbox. Akismet, run by Automattic, checks the message for spam and receives your name, email address, message, IP address, browser details and the referring page for that check alone. Where a push notification topic is configured on the server, a one line alert carrying your name, email address, chosen subject and the page you wrote from is also sent to the notification service the owner uses, so a real enquiry is not missed if the email fails. Cloudflare carries every request to this site and can see standard connection details. Google processes analytics data under its own terms. Nothing here is sold, rented, or passed to a marketing list.
How long it is kept
Enquiry emails stay in the mailbox for as long as they are reasonably needed to reply and for ordinary business records. The rate limiting record holds timestamps only, and entries expire after ten minutes. Server logs record dropped spam and delivery failures, including the sending email address and IP address, and are kept for troubleshooting. A sender who has been blocked stays on a blocklist file on the server until it is edited by hand. Analytics data follows the retention setting on the Google Analytics property.
Security
The site and the form run over an encrypted connection. The form is filtered for spam before anything reaches a mailbox. Alien Security is one person, so one person reads enquiries. No account, no login and no payment detail is ever collected by this website.
Your rights, and how to ask
Under the Privacy Act 1988 (Cth) you can ask to see or correct the personal information held about you, or raise a concern about how it was handled. Call +61 2 9161 8000 or send a message through the contact page marked as a privacy request. If the answer does not satisfy you, you can take it to the Office of the Australian Information Commissioner.
Changes to this policy
If what the site collects changes, this page changes with it and the review date above is updated. There is no separate notification list to join.